Aida Alihodžić published a confession about the death of her mother Amra Alihodžić in the Facebook group "Collective lawsuit against KCUS".

You can read her full confession below:

- This is our story of how my sister Adisa and I lost our mother due to carelessness, incompetence and reckless "treatment".

Our mother Amra Alihodžić has been working at KCUS, at GAK since 1978. She felt her first symptoms on February 25 when she came from the night shift and since then the agony starts.

An insolent and up-and-coming employee

Her health condition is deteriorating two days later, she was tested on February 28th at the checkpoint in KCUS, which is located right next to the triage, in the afternoon we get the test result which was NEGATIVE. The very next day, March 1st, I took her to the COVID clinic Vrazova, where they took another swab for test, blood sample and x-rayed her lungs. In the afternoon we get the result of the test which was now POSITIVE, and the lung x-rays shows bilateral pneumonia. That day, March 1st, she received her first dose of Triax, and I literally had to pull the doctor on duty by the sleeve to answer my question of whether Mom should receive “Clexane” as well, given the complete clinical picture. She replied that there was no need, then I asked her if I could at least give her "Aspirin protect", to which she said "you can if you want".

The temperature that evening was the highest so far - as much as 39.4. I called an ambulance at 9:30 PM, I was told to give her a "Voltaren" suppository and to call them again in half an hour if the temperature doesn't drop and the muscle pain don't subside- which I did, of course.

I get an extremely insolent and up-and-coming employee who claims that the ambulance IS NOT COMING BECAUSE OF THE HIGH TEMPERATURE, although at the beginning of the conversation I emphasized that my mother has had diabetes and hypertension for years, and that I only recently lost my father (on the night my late dad was in pre-infarction condition, also an oncology patient, the ambulance came to the address after several consecutive calls and requests after 57 minutes, only that he has a heart attack two minutes later, he was resuscitated in front of me and my mother, but I will write about his death and negligent in treatment later), with a request to help me so that I would not be left without a mother as well. The request was of course denied.

The ambulance refuses to come

The next day, March 2nd, I also felt the first symptoms. Despite that, I had to take my mother to the COVID clinic, because "THERE ARE NO MOBILE TEAMS FORMED TO VISIT PATIENTS IN DIFFICULT CONDITIONS." At the COVID clinic, they measured my mother's saturation, which was 90, and put her on oxygen for about 15 minutes and sent her home. Of course, high fever, cough, chest pain were also present that evening.

March 3rd - Mom receives a third dose of “Triax” and the same day I privately invited the HBL lab to come to my home address to measure D-dimers which are of course not checked at the COVID clinic.

March 4th - Mom receives the fourth dose of "Triax", as well as regularly drinks the prescribed amounts of vitamins, probiotics, aspirin protect; HBL laboratory takes blood at 10 o'clock, we get the result at 14 o'clock, and the result is 337 ng / Ml.

The ambulance still refuses to come, and after countless calls to the COVID clinic, the ambulance arrives to pick us up at 4:30 PM. The saturation at that time was 85 and they immediately put her on oxygen. In the meantime, they took a swab for the test and blood sample from me, x-rayed my lungs and gave me voltaren muscularly because I can't stand on my feet because of the pain. After two hours, they measure my mother's saturation again, which now dropped to 68 (I don't want to talk about the lack of oximeters in the ambulance and the search for the correct ones).

We received a referral to the General Hospital, but they refused to admit my mother on the grounds that "it was a deadly low saturation and that they were not equipped to work with such patients." The ambulance then takes us to the Department of Dermatology / Observatory where the mother is again connected to oxygen (flow 4 liters). Extremely friendly staff takes all my mother's medicines (diabetes, hypertension, vitamin, probiotics, etc.) and personal belongings, they write down my phone number and instructions for consuming the mentioned medicines.

My mom contacted me neatly after a few hours, praising the staff, their expertise and accessibility. We received information from the staff at 11 PM that the saturation was 93 and that the result of the PCR and serological test was NEGATIVE (as well as the test that was done again on March 7th).

No one visited her all night

March 5th - Mom calls me in the morning complaining of pain and difficulty breathing, as well as constant harassment by the Ministry of the Interior; they kept calling her on her cell phone to check where she was and if she was violating the isolation solution. I contacted the Ministry of the Interior and they told me that the KCUS did not provide them with a list of patients who had been hospitalized due to the COVID infection. At 1:30PM our mother informs us that they took her to KUM where a CT scan of the lungs was done, and at 5:00 PM I get the information that she was transferred to a new respiratory center, the staff from the observatory refers me to the number 033 / 297-802 which I immediately called . They confirmed to me that my mother was there, that she was stable, on oxygen (now at 15 liters), that she was allegedly out of life danger, and I could not get any other information.

Two hours later, acquaintances told us (not KCUS!) to buy two doses of the drug "Tocilizumab" 600 mg (the price of one dose in the pharmacy Dina is 989.00 KM x 2 = 1.978,00 KM), I barely handed over the drug begging the staff at the main gate to let me go, then I ran to the Center and handed the doorman on duty medicine in ice, some pajamas and underwear for my mother.

At 10 PM, I called 033 / 297-802 several times to find out if she had received the medicine, but there was no answer. An hour later, through acquaintances and friends, we learn that the mother is stable and communicative, that they gave her water, allegedly the first dose of medicine, but that the saturation dropped to 87 again.

March 6th - the day begins with calls to the Center, there are still no answers, of course. At 1 PM I receive a video call from my mother, she can't tell me anything, I see that she is already connected to NIV, she is breathing hard, the connection is broken and I get a message from her - HELP ME after which we invite acquaintances and friends to urge and check what's is happening there; we were told that she was still upset and that she had been given a second dose of "Tocilizumab".

In the following days, we cannot get any answers from the Clinic about her health condition. No one answered the phone on the Department, and on March 9th I received a message from my mother informing me that last night was extremely difficult, that the saturation had dropped again, that they had given her nothing to calm down and against the pain that evening, and that no one visited her all night. It was only in the morning during the visit when it was noticed that the kidneys were failing, that there was no urine in the catheter that they remembered to look at it!

"We kept calling some number, which no one answered".

March 10th - The agony continues, no one answers the phone in the Department for days. In the evening, my mother managed to send me a message that the saturation was declining again and that no one had changed and washed her.

March 11th - I receive a call from my mother's number in the early morning hours, an acquaintance tells me that my mother needs adult diapers, almond creme, etc. All of the above was packed, of course, and taken to the main gate of KCUS at 1:30 PM (the time set for taking over the items). However, that day at 3PM we left our things at the reception as no one from the Department came to pick them up.

Mom sends a message at 5:28 PM to a friend and begs her to find someone to change her clothes and to bring diapers that we had already brought that day, but that never reached her.

Around 7PM I go to one gate and then another one, hysterically demanding that things are found. The security recognized me as a person who used to come to the hospital with my mother to visit my sick father, so they called the ward and things were found an hour later. At 10 PM I was told that my mother's diaper had finally been changed, and by then she was lying wrapped in sheets.

March 12th - Everything that happened on this date is still unclear and contradictory. My mother called me around 10 in the morning with a message to send her pressure medication again, which I had delivered to her twice before. She was called by the police again that day. Inspecting the messages from my mother's phone, which she sent to her friends, I learned that she was not changed, that no one gave her water, even though I had been delivering water, medicine, juices, food and hygiene supplies to her for days.

March 13th - We have already given upon calling the ward, we are looking forward to mom calling us as usual in the morning. Unfortunately, only a call followed at 11:20 AM, which we feared for days - they reported that my mother's condition worsened during the night, that she was intubated, then resuscitated, and that she passed away after midnight. To my question "Why didn't anyone call me earlier", I was answered with "We kept calling some number, which no one answered".

I have to point out that they kept calling my mother’s number and the cell phone was with her at the hospital the whole time. I would also like to point out that I have given my contact numbers to various departments at KCUS several times.

The first night my mom was placed on Infectious ward I was told to bring all of her medication, which I did. However, all the medicines were returned to us after her death, and some were unpacked, as well as vitamins, fruit, food - everything that was brought to her every day, and we still haven't received a letter of discharge.

Although they have always claimed that she is one of the more stable patients and that she will reportedly be transferred to ward C3 if two tests are negative (and they were, the tests were done on March 5th and 7th), the question arises why she remained in the respiratory center until her death?

For all of the above, there are materials, photo and video evidence that will be attached to the lawsuit - wrote Aida Alihodžić.